Privacy Policy for FreddyAction.com
1. Introduction
At FreddyAction.com (“we”, “us”, or “our”), we are firmly committed to safeguarding your privacy and protecting the personal data you share with us. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information in accordance with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. Transparency and respect for individuals’ privacy rights are core to our mission, and we encourage you to review this notice carefully.
2. Scope of this Policy & Data Controller Role
This Privacy Policy applies to all users (“you”, “your”) who access or use FreddyAction.com and related services. FreddyAction.com is the data controller of your personal data for the purposes outlined in this Policy. We determine the purposes and means by which your data is processed, in accordance with data protection laws.
This Policy covers all data collected through our website, mobile-accessible platform, and customer support channels. If you access a third-party site from our platform or review third-party content, please refer to their respective privacy practices.
3. Categories of Personal Data We Process
We process, store, and utilize various categories of personal data to operate our services, ensure security, and enhance user experience.
a) Usage Data
Includes information automatically collected during your visit or use of FreddyAction.com, such as your IP address, browser type, device identifiers, referring URLs, access times, duration of visit, and clickstream behavior.
b) Account Data
Data you provide directly during account registration, including your full name, billing and shipping address, email address, and telephone number.
c) Profile Data
User-generated preferences, order history, support activity, purchase interests, behavior patterns, and additional data you voluntarily provide to customize your experience.
d) Communication Data
Information exchanged with us via contact forms, support requests, live chat, or email communications, including time stamps and communication history.
e) Technical Data
Details about your device and operating system, hardware version, browser configuration, device types, app versioning, and diagnostic logs.
f) Transaction Data
Includes payment details (processed securely via third-party providers), purchase confirmation, billing/shipping logistics, and delivery statuses.
g) Preference Data
Marketing communication consents, newsletter subscriptions, product affinities, opt-in/out settings, and advertising preferences.
4. Legal Bases for Processing Personal Data
We process your personal data only when one or more lawful grounds apply under applicable data protection laws, including:
– Consent: When you have explicitly agreed for us to process certain data (e.g., signing up for newsletters).
– Contractual Necessity: When processing is essential to fulfill our obligations to you (e.g., fulfilling purchases).
– Legal Obligation: Where we are required to collect or retain data by law.
– Legitimate Interests: When processing is necessary for our ongoing business operations (e.g., improving services, preventing fraud), and does not override your rights and freedoms.
5. Your Rights
Subject to regulatory limitations, you retain the following rights regarding your personal data:
– Right of Access: Obtain a copy of your personal data held by us.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where legally permissible.
– Right to Restriction: Ask us to limit the processing of certain data.
– Right to Data Portability: Receive your data in a structured format for transmission to another controller.
– Right to Object: Object to processing under legitimate interests or direct marketing.
– Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior lawful use.
For requests concerning your data rights, email [email protected].
6. Security Measures
We implement industry-standard technical and organizational security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These include:
– Transport Layer Security (TLS) encryption for data in transit.
– Access controls, two-factor authentication for internal systems.
– Secure storage of sensitive data through encryption at rest.
– Regular training of staff on data protection obligations.
– Routine system backups and incident response protocols.
7. International Data Transfers
Where your data is transferred outside of the jurisdiction in which you reside (including the European Economic Area or California), we ensure appropriate safeguards are applied, including:
– Use of Standard Contractual Clauses approved by the European Commission.
– Adequacy decisions from relevant regulatory authorities.
– Supplementary security measures in line with current best practices.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, financial, and contractual obligations.
– Usage & Technical Data: 12 months from collection.
– Account & Profile Data: Retained during account lifetime, and for up to 6 years after closure.
– Transaction Data: Retained for 6 years, for tax and audit purposes.
– Communication Data: Retained for up to 24 months after last interaction.
– Preference Data: Retained until consent is withdrawn or the data becomes obsolete.
Where retention is no longer required, your data is securely erased or anonymized.
9. Cookie Policy
We use cookies and similar technologies to optimize the performance of FreddyAction.com and tailor content and advertising.
Types of cookies include:
– Essential Cookies: Required for the core functionality of the website, such as authentication and payment processing.
– Functional Cookies: Enhance usability and remember user preferences (e.g., language settings).
– Analytics Cookies: Gather anonymized data to understand user behavior and improve site experience (e.g., Google Analytics).
– Performance Cookies: Monitor site performance to ensure operational reliability and response times.
10. Cookie Management & Compliance
You are provided with clear, granular control over cookie settings upon first access to FreddyAction.com via a cookie banner. At any time, you may:
– Adjust preferences through your browser settings.
– Revoke consent via our website’s cookie settings interface.
– Opt out of third-party tracking via network advertising industry platforms.
We respect Do Not Track (DNT) signals and honor all GDPR and CCPA requirements regarding cookie usage, consent logging, and access to clear privacy settings.
11. Protection for Children Under 13
FreddyAction.com is not intended for use by children under the age of 13. We do not knowingly collect personal information from anyone under this age. If we become aware that a child under 13 has submitted personal data without verifiable parental consent, we will promptly delete such data.
12. Policy Updates & User Notification
We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Updates will be prominently published on this page. Where required by law, material changes will be communicated to you via email or on-site notification for renewed consent.
13. Contact Us
If you have any questions, requests regarding your personal data, or concerns about this Privacy Policy or our data protection practices, please contact us at:
Email: [email protected]
Website: https://freddyaction.com
We are committed to full compliance with applicable data protection laws and strive to maintain the highest standards of transparency and user control. For any privacy matters, do not hesitate to reach out.