PRIVACY POLICY
This Privacy Policy outlines the principles and practices freddyaction.com (“we,” “us,” or “our”) follows in handling personal data of individuals who visit or use our website or engage with our services. We are firmly committed to respecting your privacy, safeguarding your personal data, and ensuring that your personal information is collected, used, and processed in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
1. COMMITMENT TO PRIVACY AND DATA PROTECTION
At freddyaction.com, we prioritize the protection of your privacy and the security of your personal data. We are committed to handling your information responsibly, transparently, and lawfully. This Privacy Policy explains how we collect, use, disclose, and protect your personal data, as well as the rights available to you under relevant privacy laws.
2. SCOPE OF POLICY AND DATA CONTROLLER ROLE
This Privacy Policy applies to all users who access or interact with freddyaction.com, whether through browsing, creating an account, making a purchase, subscribing to communications, or contacting us. As the data controller, freddyaction.com is responsible for the processing and protection of your personal data for these purposes. If you have any concerns about your personal data, please contact us at [email protected].
3. CATEGORIES OF DATA PROCESSED
We may collect and process the following categories of personal data:
a) Usage Data
This includes information about how you interact with freddyaction.com, such as IP address, browser type and version, time zone setting, pages visited, referring/exit pages, session duration, and site navigation patterns.
b) Account Data
When you register or maintain an account with us, we collect details including your name, email address, billing address, shipping address, and telephone number.
c) Profile Data
This involves information related to your preferences, interests, purchase history, item viewing behavior, account settings, and saved content or products.
d) Communication Data
We collect information from your communications with us, such as questions submitted through contact forms, email correspondence, customer service interactions, and feedback.
e) Technical Data
This refers to device-related information including device model, operating system, browser settings, language preferences, internet service provider, and system configurations.
f) Transaction Data
Information related to purchases, including payment method details (excluding full credit card numbers), transaction identifiers, shipping details, delivery confirmations, and order history.
g) Preference Data
This includes your choices regarding marketing communications, product categories of interest, engagement with marketing materials, and responses to surveys or promotional offers.
4. LEGAL BASES FOR PROCESSING
We process your personal data only when permitted under applicable law. The legal grounds for processing include:
– Contractual Necessity: Processing required to perform a contract with you, including fulfilling purchases, providing services, or administering your account.
– Consent: Processing based on your clear, informed consent, which you may withdraw at any time.
– Legitimate Interests: Processing based on our legitimate business interests, such as improving service offerings, website functionality, and ensuring security, provided these interests are not overridden by your rights.
– Legal Obligation: Processing necessary to comply with legal obligations or regulatory requirements.
5. YOUR RIGHTS
As a data subject under GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: You may request access to personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your personal data, subject to legal and contractual obligations.
– Right to Restriction of Processing: You may request that we temporarily suspend processing of your data.
– Right to Data Portability: You may request transfer of your personal data to you or another controller in a structured, commonly-used format.
– Right to Object: You may object to our processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: You may withdraw consent at any time where processing is based on consent.
– Right to Non-Discrimination: Under CCPA, you have the right to receive equal service and pricing even if you exercise your privacy rights.
To exercise any of these rights, please contact us at [email protected]. We may require verification of your identity before responding.
6. SECURITY MEASURES
We employ industry-standard physical, technical, and administrative security measures to protect your personal data. These measures include encryption, role-based access controls, secure data storage and backup, secure communications protocols, and staff training in data protection best practices. Despite our efforts, no system can guarantee absolute security.
7. INTERNATIONAL TRANSFERS
Your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States. Where required, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure an adequate level of data protection in compliance with GDPR and other applicable laws.
8. DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specific retention timelines include:
– Account Data: Retained for the duration of your account and for 6 years thereafter for legal compliance.
– Transaction Data: Retained for 7 years for tax and accounting purposes.
– Usage Data and Technical Data: Retained for up to 2 years for analytical and service improvement purposes.
– Communication Data: Retained for up to 5 years.
– Preference Data: Retained until preferences are withdrawn or updated.
9. COOKIE POLICY
We use cookies and similar technologies on freddyaction.com to enhance your experience and gather analytical insights. The types of cookies we use are as follows:
– Essential Cookies: Required for website functionality, such as login security and cart features.
– Functional Cookies: Allow the site to remember user preferences and settings.
– Performance Cookies: Help us understand how users interact with the site by collecting anonymous usage data.
– Analytics Cookies: Enable tracking for statistical analysis, audience measurement, and improving site structure.
10. COOKIE MANAGEMENT AND COMPLIANCE
You can control your cookie preferences through our consent management tool available upon initial visit and at any time thereafter. You may also adjust browser settings to refuse cookies or alert you when cookies are being sent. Users in the EU are presented with cookie consent banners in accordance with GDPR requirements. Users in California can exercise control over data selling or sharing under CCPA.
11. CHILDREN’S PRIVACY
freddyaction.com does not knowingly collect or process personal information from children under the age of 13. If we learn that we have inadvertently collected such information, it will be deleted promptly. Parents or guardians who believe that their child has provided us with personal information should contact us at [email protected].
12. POLICY UPDATES & USER NOTIFICATIONS
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When changes are made, we will revise the policy on our site and, where appropriate, notify you through reasonable means such as email or website notifications. We encourage you to periodically review this page for the latest information.
13. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing activities, please contact us at [email protected].
We are fully committed to complying with applicable data privacy laws and regulations in our handling of personal data. If you believe your data protection rights have been infringed, you have the right to lodge a complaint with your local supervisory authority or data protection regulator. For all other queries regarding your data or privacy concerns, we welcome your contact and will respond in a timely and transparent manner.